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Guest Guide Banner

Guest Guide

We want to make your trip to Jiminy Peak easy and fun! Here you will find a list of the questions we are asked most frequently.


Park (Quickest Way to Mountain)

The quickest way to the slopes is to follow the guidance of the parking staff. They will be there to guide you to the next available parking spot. From there, it's either a short walk to the base, or you can hop on one of our many shuttles, and be dropped off right at the base of the mountain. Shuttle service is very frequent, and circumvents the congestion of our load zone during busy times.

Valet (Weekends & Holidays after Dec. 14th)

This option is great for those with a big crowd or for those on their way to a lesson. Only $25! After turning onto Jiminy's access road, follow resort signage for VALET SERVICE. The valet attendants will be awaiting your arrival. They also offer the convenience of cell service for departure. Simply call them when you are getting ready to depart, and they will have your vehicle warm and ready for you!

Drop Off

Continue along Jiminy's access road and you will be led directly into the drop off zone. There are limited spots available which need to be shared by all; so unload promptly and continue on to park to be courteous to those waiting behind you.

Country Inn / Vacation Homes

For those of you checking in to either a Country Inn Suite or one of our Vacation Homes, you'll want to make your way to the Front Desk of the Country Inn. Drive up the access road and take the last right turn before the drop off zone and follow the signs for registration. There is a separate parking lot and drop off zone for our lodging guests.


Level Chart

Get Skiing and Snowboarding

Based in the Doc Maynard Building, this program is specifically for first time skiers and riders, over the age of 6. If you have never taken a lesson from a trained professional before, or it has been many years since your last experience (equipment technology and teaching methodology have changed dramatically!) then this is the program for you. Visit the Get Skiing and Snowboarding page for details, including pricing.


Kids really do rule! So we felt there should be a program created just for them. Based in the Burbank Center, this full day lesson program is designed specifically for kids ages 3-14 of all ability levels. Many children start skiing or snowboarding in KidsRule and take it up all the way until they master the double black diamonds. Visit the KidsRule page for basics such as lesson time and pricing information.

Group Lessons

Based out of the Snowsports desk on the ground floor of JJ's Lodge, group lessons are available for anyone ages 6+ who has taken at least 1 lesson from a a trained professional. Group lessons are available for yellow, green and blue level skiers or snowboarders (see level chart for more information) and you will be paired with other skiers/snowboarders of similar ability levels. Visit the Group Lessons page for more details.

Private Lessons

Would you prefer one on one attention? Then this is for you! Private lessons are great for anyone wanting specific attention and instruction. Also based out of the Snowsports desk in the lower level of JJ's Lodge, private lessons are open to all ability levels for those over the age of 3. Visit the Private Lesson page for the basics.


Where do I check in?

For those staying at either the Country Inn or in one of our Vacation Homes, you are to Check in and Check out at the Front Desk of the Country Inn.

What are Check In and Check Out Times?

Check in is at 4pm and Check out is at 10:30am.

Are there meals included with the rooms?

All of our accommodations have Kitchenettes or Kitchens. We also have restaurants on premise. No meals are included.

Is there a pool, hot tub or a sauna?

We have an outdoor heated pool, one indoor and one outdoor hot tub, and a his/her sauna! During the winter, the outside facilities are open only when the outside temperature is 25° F or higher.

Do you have cots or cribs?

We have cot rentals for $15/night and Portacribs for $10/night.

Is there daily Maid Service?

The Country Inn Suites have daily maid service, but our Vacation Homes do not have daily Maid Service.

What is included in our Package Pricing?

Our Ski Package Pricing includes 2 Adult Lift Tickets, valid through your entire stay. Learn more about Lodging Deals.

Are we pet friendly?

We are not, though, we can suggest a local kennel if needed.

How old do you have to be to reserve one of our accommodations?

You must be 21 years of age or older.


Christiansen's Tavern

Open daily for lunch at 11:30am
Weekends & Holidays: Open for breakfast 7:30am-10:30am

Pub Food at its finest! Giant nachos, burgers, bountiful salads, creative sandwiches and wraps, vegetarian specialties, award winning checken wings and a huge selection of draft beers. Our rustic tavern awaits you. NFL Sunday ticket offers your favorite game on our wide screen TV's. 

413.738.5500 ext. 3200

John Harvard's

Open for dinner 5pm - 9pm; Bar open later as needed.
Food served until 9pm Sunday - Thursday, 10pm Friday & Saturday

Weekends & Holidays
Open for Lunch at 11:30am

JJ's Lodge

Operating every day and evening of the ski season, our state of the art food court features burgers, pizza, children's selections, and our famous cinnamon rolls. Be sure to visit John Harvard's Express - offering an extensive variety of soups, chillies, artisan breads, a create your own burrito station as well as a selection of John Harvard's handcrafted beer. Market Square offers gourmet salads, hummus, yogurt parfaits, granola and soy milk. 

Weekday, Non-Holiday: Open 8:30am - 10pm*
Weekends & Holidays: Open 8am - 10pm*
*Or when lifts close

Drifted In Coffee & Spirits: 
Weekends & Holiday Periods Only: 11am - 5:30pm (Closes in Mid-March)

Crane Lodge

Wicked Char

Early & Late Season 10:30 am - 4 pm
Holiday Periods Daily 10:30 am - 4 pm
Weekends & Holidays 10:30 am - 4 pm
Non-Holiday Wednesdays & Fridays 4 pm - 7:30 pm 

Hendrick's Summit Lodge

Open daily in the "heart of the season." Warm up with hot beverages, baked goods, grilled specialties and snacks. 

All hours at Summit Lodge subject to guest volume and weather.

Powder Maker's Donuts & Waffles (JJ's Patio)

Open Weekends & Holidays: 10am - 5pm

The Country Store

The Country Store, adjacent to parking lot #4, is well stocked with a variety of essential pantry items. It offers wonderful take out meals,soups and sandwiches as well as a fine selection of beer, wine and spirits. For more information, please call 413.738.5500, ext. 4120

Open 7am - 7pm (Hours may vary during holiday times)


Where are bathrooms located?

Bathrooms are located in the Paul Major Welcome Center, lower level of JJ’s Lodge, lower level of Crane Lodge, Christiansen’s Tavern and Hendrick’s Summit Lodge.

View the resort map.

Are there ATM's on site?

There are ATM's located in the Country Inn as well as the Paul Major Welcome Center.

Is there Wi-Fi?

We offer wireless access in the Country Inn, JJ's Village Center, the Welcome Center and Crane Lodge. the network is called "Blue Streak" and you must agree to the Terms & Conditions page before it will connect.

Is there a Medical Clinic?

Ski Patrol is located next to Christiansen's Tavern in the Paul Maloney Ski Patrol building. (Ext. 3320)

Is there a gift shop?

There is! It is called Just Jiminy and you can find it across from the Guest Services desk, in the Paul Major Welcome Center.

Where is Lost & Found?

Lost items will either be returned to the Guest Services desk in the Paul Major Welcome Center (Ext. 3000) or the Front Desk of the Country Inn (Ext. 3620).

Emergency Contacts

Ski Patrol: Ext. 3320
Village Ambulance: 413.458.5080
Fire Department: 64.911
State Police: 413.743.4700
Williamstown Police: 413.458.5733
Berkshire Medical Center: 413.447.2000
Poison Control Center: 800.682.9211
Front Desk - Admin Bldg: Ext. 3440
Front Desk - Country Inn (24 Hrs): Ext. 3620 or'0'
Tickets: Ext. 3340
Guest Services, Welcome Center: Ext. 3000