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FULL REPORT

Jiminy Axess Card FAQs

Q: What is RFID?

Answer: Radio Frequency Identification. RFID is a small circuit integrated into your ticket, or season’s pass. When you pass through the lift line, this circuit will register and open an access gate automatically.

Q: What is an Axess Jiminy Card?

Answer: The Axess Jiminy Card has a small RFID tag integrated into the card. When you pass through the lift line, this tag will register and open the lift access gate automatically.

Q: Where should I carry my Axess Jiminy Card?

Answer: You must carry your Axess Jiminy Card in a separate pocket, preferably on the left or right side of your person between your hip and shoulder areas on your upper body and away from your cell phone, iPod, or any foil wrapped items such as gum wrappers, cold medicine etc. You should also carry only ONE Axess Jiminy card in your pocket. The Axess Jiminy Card should be carried on your person in your upper body area between your hips and shoulders.

Q: Why are we using RFID technology, aka the Axess Jiminy Card?

Answer: There are many guest benefits to RFID technology now and in the future. First and foremost, direct to lift access. For our lift ticket guests, once you have received a reloadable Axess Jiminy Card, you will be able to reload the card online at any time of day, without having to wait in any ticket lines. The reloadable Jiminy Axess Card will last all season, this way you can simply purchase/reload your ticket or pass either online or at the Ticket Window[in future years] and reuse your existing card.

Q: I’ve seen scanning at other resorts, is RFID better?

Answer: RFID and bar code scanning achieve the same goals through different means. Bar codes require line of sight so that that each ticket or pass can be read by a hand scanner. RFID tags are read by an antenna on our RFID lift access gates. This means you can keep your card in your pocket and do not have to show your pass/card/ticket each time you load the lift.

Q: What information is stored on the Axess Jiminy Card?

Answer: Each Axess Jiminy Card has a RFID tag that physically contains only the randomly generated number associated with each unique guest profile. No personal or additional information is stored on individual RFID tags.

Q: Can the Axess Jiminy Card be used to access my personal information?

Answer: No. Each unique Axess Jiminy Card contains a multiple digit number randomly associated with a user profile. This profile is kept as a secure component of our point of sale system and user database, and will not be accessible to other guests or non- essential employees.

Q: Are there any other environmental concerns associated with RFID?

Answer: No. Using RFID technology allows us to eliminate paper waste with re-usable cards.

Q: Can I punch a hole in my Axess Jiminy card?

Answer: Holes must never be punched in the Axess Jiminy Cards. The card has an antenna inside that surrounds the RFID tag. Any damage to the surrounding antenna will render the card inactive and the card must be replaced. A replacement fee may be required.

Q: Can a magnet destroy an Axess Jiminy card?

Answer: No.

Q: Can the Axess Jiminy card ‘survive’; in pieces of clothing?

Answer: Yes. The Axess Jiminy Cards are designed to survive normal usage for years. However, do not run an Axess Jiminy through the washing machine or dryer as this may damage and inactivate the card. A replacement fee is required.

Q: Will the Axess Jiminy card and its RFID technology interfere with my other wireless technology?

Answer: No. The radio frequencies used by RFID are assigned by regulatory agencies around the world to help ensure that no interference occurs.

Q: Can the Axess Jiminy and its RFID technology be read from Satellites?

Answer: No. The max reading distance is 30 inches.

Q: What do I do if I lose my Axess Jiminy card?

Answer: A replacement pass can be issued at the Season Pass office for a $5 fee with a copy of your receipt. The lost Axess Jiminy card will be deactivated and will no longer work at the gates. The $5 cost for the replacement card will be returned if you bring both the replacement and the deactivated cards to the Season Pass office.

Q: Can I use my existing season pass picture this year?

Answer: No. Unfortunately, we do need to update all of the season pass photos in this transition to the new technology.

Q: What About RFID & Pacemakers?

Answer: Electronic devices (e.g. radio units, mobile phones, security systems, etc.) create electromagnetic waves of different frequencies and intensities. These are caused by the design of electronic devices and therefore in most cases cannot be avoided. Unfortunately, these waves sometimes may also lead to an undesired impairment of other sensitive electronic devices.

Axess Jiminy /Sirius lift access system is CE certified and complies with all standards. It was found that with the proper use of devices there is no danger for persons using pacemakers when passing hands free entry systems at the lift. However, for general reasons of precaution and compliance with the general requirements applicable, the general recommendations for using electromagnetic units should be observed and the following rules should be adhered to:

*Guests with pacemakers must not wear their lift access media cards near the heart when passing through the gate and a distance of 8 to 12 inches should be observed in the case of queues and while passing through the gate.

*If you prefer not to pass through the gate, please alert our validation staff at the lift and you will be given alternative direction for lift access.

*If vertigo or sickness is experienced, get out of the direct vicinity of the gate or device.

Q. Are there any other concerns associated with RFID?

Answer: Jiminy Peak is employing Passive RFID technology which does not radiate any RF energy, but simply reflects it. As a result, the passive RFID tags used at Jiminy Peak do not contribute any additional RF energy into the surrounding environment.

Q. How widely used is RFID technology?

Answer: RFID technology is used in wide variety of industries and applications. Your automobile almost certainly has an immobilizer to prevent it from being stolen. It has been over ten years since the Ford Motor Company first introduced an RFID immobilizer and such systems are common in vehicles manufactured by the other major manufacturers. RFID has also been used extensively in toll collection, inventory control, building security, and library systems.

Q. I'm buying a pass for a child, grandchild, or friend, how do I do this?

Answer: You will be able to purchase these products online. The parent/Guardian (over 18) must build their profile first. The information for the pass holders is entered later in the process.